— The challenge
The executor lived in Minnesota. Her mother had passed in a Mesa single-story home of 38 years. The house had to be empty, broom-clean, and ready for a probate-court walkthrough nine days later.
She needed itemized donation receipts (for the estate's tax filing) and verifiable disposal — not just 'trust me, we took it away.'
— How we approached it
We did a Zoom walkthrough Sunday evening: the executor walked her phone room-by-room and we built a load plan and flat quote on the call. She FedEx'd a key Monday.
Crew of four worked Tuesday and Wednesday. We pre-sorted at the truck: keep-pile (12 boxes shipped to MN by us via a third-party shipper), donate-pile (furniture, kitchenware, books to Goodwill and St. Vincent de Paul Mesa), recycle-pile (appliances, metals, e-waste), and landfill.
Every donation drop generated a stamped receipt with item count and IRS-allowed estimated value. We emailed the full receipt packet — donations, recycling weight tickets, transfer station tickets, and the final invoice — within 24 hours of completion.
— The outcome
House delivered broom-clean Wednesday at 5 PM. Probate walkthrough passed without issue the following week.
Customer's CPA accepted the donation receipt packet as-is for the estate's deductions.
About 52% of the load was diverted from landfill through donations and recycling.
≈52% diverted via donation + recycling
"I never had to fly to Arizona. They handled it like it was their own mother's house and the receipt packet they sent saved my CPA hours of back-and-forth."